Terms and Conditions

1. Introduction

Welcome to Modern Services Consulting LLC ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these Terms.

2. Services

Modern Services Consulting LLC provides consulting services including, but not limited to, construction project management, assistance with commercial and residential permits, translation services, preparation of immigration forms, and notary services. The scope of services will be outlined in individual agreements with clients.

3. Client Responsibilities

3.1 Construction Permits

 3.1.1  Acknowledgements 

Modern Services Consulting LLC, including its representatives, Esther Flores and associated staff, is not liable for any outcomes resulting from permit denials, investigations, FEMA involvement, legal proceedings, or other consequences arising from the submission of inaccurate, untruthful, or incomplete information knowingly provided by the client.

3.1.2 Client Disclosure Requirement:
a.Clients must notify Modern Services Consulting LLC in writing (via email or text) if they have any open permits, code violations, insurance claims, or active enforcement actions at the time of requesting services. Failure to disclose such information may result in:

• Inaccurate research or documentation
• Delays or denial of permit applications
• Additional service fees to resolve issues

3.1.3 Refunds

Modern Services Consulting LLC will not issue refunds for consulting or permitting services if any of the above issues result in project disruption, denial, or delay due to the client's failure to disclose relevant information.

3.1.4 Construction Work Already Started:

a.Clients are required to disclose if any construction or work has already commenced.

b.Customer understands that any work started prior to permit approval must immediately cease until the necessary permits are obtained. Continuing work without permits may result in fines, stop work orders, or further enforcement actions.

3.1.5 Code Violations and Investigations:
a.If a code violation is present, the customer acknowledges that the property may be subject to further investigation by city, county, state, or FEMA officials. 

b. Modern Services Consulting LLC is not responsible for consequences stemming from these investigations.

3.1.6 FEMA and Insurance-Related Projects:
a. Customer understands that when FEMA or insurance is involved in a home remodel due to damage, specific permitting guidelines must be followed. Only truthful, complete, and accurate information may be submitted during this process. 

b. Submission of false or misleading details may result in permit denial, investigation, or loss of insurance/FEMA benefits. Modern Services Consulting LLC is not responsible for consequences resulting from client misrepresentation.

3.1.7 Scheduling & Work Commencement:
a.Clients and contractors acknowledge that we operate on a scheduled basis.

b.Project timelines will be communicated in advance. Lead times depend on project scope and agency response time.

3.1.8 Responsibility for Documentation:
It is the client or contractor’s responsibility to provide all necessary documents for permitting. If unavailable, clients may request that our company obtain certain records, engineering, survey plans for them with different companies for an additional fee.

3.1.9 Municipal Requirements Communication:
If a city, county, or inspector requests additional documentation or corrections, clients understand we are relaying these requirements for compliance. We do not control agency decisions and are not liable for their determinations or outcomes in a permit.

3.2 Preparer of Immigration Forms

• Clients must provide accurate and complete personal information required for immigration form preparation.
• Clients are responsible for reviewing all completed forms for accuracy before submission.
• Any additional supporting documents needed for immigration processes must be provided by the client or obtained through our services at an additional cost.
• Clients must pay in advance for services.
• Clients are liable for any information disclosed and the veracity of the information provided.
• We act solely as preparers of immigration forms and do not provide legal advice.
• We will communicate with customers and assist them in reviewing their case status online if they wish.

3.3 Notary Services

• Clients must present valid identification for all notarized documents.
• Clients are responsible for ensuring the completeness of their documents before requesting notary services.
• Payment for notary services is required in advance unless otherwise agreed upon.

4. Fees and Payment

Fees for services will be detailed in individual agreements. Payments are due upon receipt of invoice unless otherwise specified. We accept various forms of payment, and specific payment methods will be outlined in the service agreement.

5. Confidentiality

We are committed to maintaining the confidentiality of client information. Personal information collected is used solely for providing services and is not shared with third parties except as necessary to perform the services or as required by law. For more details, please refer to our Privacy Policy.

6. Limitation of Liability

Modern Services Consulting LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific service provided.

7. Termination

Either party may terminate the service agreement with prior written notice as stipulated in the agreement. Upon termination, clients are responsible for payment of services rendered up to the termination date.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Lee County, Florida.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

10. SMS Terms of Service

Information obtained as part of the SMS consent process will not be shared with third parties.

10.1 Types of SMS Communications

If you have consented to receive text messages from Modern Services-Consulting LLC you may receive text messages related to

• Appointments
• Reminders
• Updates
• Follow-ups
• Scheduling

10.2Message Frequency

 Our SMS message frequency is estimated to be 1000 text messages daily across all users. 

10.1.2 Potential Fees for SMS Messaging

  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. 

5- Opt-In Method:

You may opt-in to receive SMS messages from Modern Services-Consulting LLC in the following ways 

• Verbally, during a conversation

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly via telephone verbally at 239-785-7268 to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://modernservicesconsulting.com/contact

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply. Message frequency may vary.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our https://modernservicesconsulting.com/privacy-policyand and https://modernservicesconsulting.com/terms-and-conditions

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at eflnotary@gmail.com.